How did they build the free encyclopedia? a literature review of collaboration and coordination among wikipedia editors

Y Ren, H Zhang, RE Kraut - ACM Transactions on Computer-Human …, 2023 - dl.acm.org
Wikipedia has been the poster child for large-scale online open collaboration while few
other online open collaboration initiatives have achieved similar success. How did …

The model card authoring toolkit: Toward community-centered, deliberation-driven AI design

H Shen, L Wang, WH Deng, C Brusse… - Proceedings of the …, 2022 - dl.acm.org
There have been increasing calls for centering impacted communities–both online and
offline–in the design of the AI systems that will be deployed in their communities. However …

PolicyKit: building governance in online communities

AX Zhang, G Hugh, MS Bernstein - Proceedings of the 33rd Annual ACM …, 2020 - dl.acm.org
The software behind online community platforms encodes a governance model that
represents a strikingly narrow set of governance possibilities focused on moderators and …

Digital juries: A civics-oriented approach to platform governance

J Fan, AX Zhang - Proceedings of the 2020 CHI conference on human …, 2020 - dl.acm.org
As concerns have grown regarding harmful content spread on social media, platform
mechanisms for content moderation have become increasingly significant. However, many …

Modular politics: Toward a governance layer for online communities

N Schneider, P De Filippi, S Frey, JZ Tan… - Proceedings of the ACM …, 2021 - dl.acm.org
Governance in online communities is an increasingly high-stakes challenge, and yet many
basic features of offline governance legacies-juries, political parties, term limits, and formal …

Netiquette as digital social norms

M Heitmayer, R Schimmelpfennig - International Journal of Human …, 2024 - Taylor & Francis
Human interactions are guided by rules, guidelines, and social norms—a tacit
understanding of what is adequate in a given context. With interactions being increasingly …

CommunityClick: Capturing and reporting community feedback from town halls to improve inclusivity

M Jasim, P Khaloo, S Wadhwa, AX Zhang… - Proceedings of the …, 2021 - dl.acm.org
Local governments still depend on traditional town halls for community consultation, despite
problems such as a lack of inclusive participation for attendees and difficulty for civic …

Quantifying the causal effects of conversational tendencies

J Zhang, S Mullainathan… - Proceedings of the ACM …, 2020 - dl.acm.org
Understanding what leads to effective conversations can aid the design of better computer-
mediated communication platforms. In particular, prior observational work has sought to …

Pika: Empowering Non-Programmers to Author Executable Governance Policies in Online Communities

L Wang, N Vincent, J Rukanskaitė… - Proceedings of the CHI …, 2024 - dl.acm.org
Internet users have formed a wide array of online communities with diverse community goals
and nuanced norms. However, most online platforms only offer a limited set of governance …

Pika: Empowering Non-Programmers to Author Executable Governance Policies in Online Communities

L Wang, N Vincent, J Rukanskaitė… - arXiv preprint arXiv …, 2023 - arxiv.org
Internet users have formed a wide array of online communities with nuanced and diverse
community goals and norms. However, most online platforms only offer a limited set of …