This article presents a comprehensive review of literature and practice on the measurement
and evaluation of ICT impact in general and of selected public eServices (eGovernment …

New ways of voting in elections are being sought by electoral administrations worldwide
who want to reverse declining voter turnouts without increasing electoral budgets. This …

After having briefly introduced the issue of measuring e‑Government vis‑à‑vis its impact
evaluation, the paper provides an overview of the state of the art with regard to …

We are presenting the results of the CoDE project in this paper, where we investigate the
costs per vote of different voting channels in Estonian Local Elections (2017). The elections …

Despite the plethora of research, policy analysis and practice works produced in the last two
decades for explaining the potential of eGovernment and its impact on society, there is still …

This article critically discusses the potential of the new behavioural turn in consumer policy.
It focuses on methodological and normative aspects, which are not suffi ciently discussed in …

E-Government or e-Gov initiatives have attracted substantial public investment by
governments around the world. This trend is driven by the premise that these systems …

This chapter is a selective and critical reelaboration of insights from several policy studies
that the authors have conducted on the topic of EGovernment and current challenges and …

This report presents the final proposal for developing a methodological framework to assess
the impacts generated by social policy innovations which promote social investment in the …

This report presents the results of the JRC-led research on 'ICT-enabled Social Innovation to
support the implementation of the Social Investment Package'(IESI) conducted in …