In recent years, artificial intelligence (AI) has been increasingly put into use to address cities'
economic, social, environmental, and governance challenges. Thanks to its advanced …

Artificial Intelligence (AI) implementation in public administration is gaining momentum
heralded by the hope of smart public services that are personalised, lean, and efficient …

To lay the foundation for the special issue that this research article introduces, we present 1)
a systematic review of existing literature on the implications of the use of Artificial …

The importance of data-driven decisions and support is increasing day by day in every
management area. The constant access to volume, variety, and veracity of data has made …

Despite the enormous potential of artificial intelligence (AI), many public organizations
struggle to adopt this technology. Simultaneously, empirical research on what determines …

Artificial Intelligence is increasingly being used by public sector organisations. Previous
research highlighted that the use of AI technologies in government could improve policy …

In today's global culture where the Internet has established itself as the main tool for
communication and commerce, the capability to massively analyze and predict citizens' …

Despite the exponential growth in the popularity of artificial intelligence (AI), our knowledge
on the public perception of AI, especially in the context of local government services, is still …

This study discusses the current state of the art and future directions of research on
digitalization, accountability, and accounting in public services. Through a systematic …

In recent years, there has been massive progress in artificial intelligence (AI) with the
development of deep neural networks, natural language processing, computer vision and …