Effect of Service Experience and Perceived Value on Patients Satisfaction with Special Hospitals for Mom and Children

N Nurfitriani, I Irwandy, A Wahyu - Journal of Asian Multicultural …, 2021 - amrsjournals.com
Patient satisfaction must be achieved in order to survive in the competitive hospital industry
which tends to continue to grow beyond existing needs. This study aims to determine …

Pengaruh Service Experience Dan Perceived Value Terhadap Kepuasan Pasien Pada Instalas Rawat Inap Di Rsud Kota Makassar

IF Bea, SA Pasinringi, A Zulkifli - Jurnal Kesehatan Masyarakat …, 2018 - journal.unhas.ac.id
Pengalaman layanan (service experience) dan nilai yang dirasakan (perceived value) yang
terjadi pada setiapinteraksi antar pasien dan pemberi layanan akan mempengaruhi …

An analysis of service experience and perceived value influence on patient's satisfication at Regional Public Hospitals in South Sulawesi Province

SA Pasinringi, F Rivai, AI Sidin… - Asia Pacific Journal …, 2024 - search.informit.org
BACKGROUND: The service experience and perceived value that occurs in every
interaction between patient and service provider will influence the patient's satisfaction. This …

An Analysis of Service Experience And Perceived Value Influence on Patient's Satisification At Regional Public Hospitals In South Sulawesi Province

A Ardianti, SA Pasaringi, F Rivai… - Asia Pacific Journal …, 2024 - journal.achsm.org.au
Background: The service experience and perceived value that occurs in every interaction
between patient and service provider will influence the patient's satisfaction. This study aims …

[引用][C] The Role Of Patient Experience And Patient Satisfaction In Mediating The Influence Of Hospital Reputation And Quality Of Service Towards Patient Loyalty

I Adyputra, R Madjid - journal of research administration, 2024