Online communities frequently create significant economic and relational value for
community participants and beyond. It is widely accepted that the underlying source of such …

Social networking sites (SNSs) have attracted more and more people to interact on line.
Because of their popularity, firms and organizations are now marketing their business on …

The rise of blockchain technology has brought innovations in various business domains and
spawned a new form of organization—the decentralized autonomous organization (DAO) …

Purpose The purpose of this paper is to understand the impact of dynamic capabilities
(DC)(in the view of exploration and exploitation) on competitiveness and performance …

To motivate user contributions, user-generated content sites routinely deploy incentive
hierarchies, where users achieve increasingly higher statuses in the community after …

We design a series of online performance feedback interventions that aim to motivate the
production of user-generated content (UGC). Drawing on social value orientation (SVO) …

Managerial responses to online customer reviews not only affect customers who receive the
responses but may also influence subsequent customers who observe the responses. This …

Community-based question-and-answer (Q&A) websites have become increasingly popular
in recent years as an alternative to general-purpose Web search engines for open-ended …

This manuscript delineates two open innovation strategies, inbound and outbound, to
examine how their trade-off effects on open source software project performance are …

The free-rider problem in an online professional community could, over time, undermine the
wealth of the community and deplete the knowledge inventory to unacceptable levels. A …