Queuing is an activity that must be minimized because it is one factor that affects customer
satisfaction. One government office in Yogyakarta that is always visited by the public also …

Arena software is one of the software for simulation and automation developed by System
Modeling. Arena software can be used to analyze production systems, distribution systems …

Simulation is a method for evaluating model behavior in various situations that allow
decision making. This simulation requires the development of a model that represents the …

Operations research (OR) aims at deriving optimal or better solutions to maximize various
attributes such as sales or profits and/or to minimize attributes such as costs, losses, or risks …

Queueing is a common problem for busy banks, causing long waiting times for customers.
This study focuses on a leading bank in Bangladesh that sees high numbers of customers …

In this study an analysis of the patient queuing system will be carried out by developing a
queuing system, namely adding aspects of patient registration status and the registration …

Discrete event simulation (DES) has been an effective tool used widely to model and
analyze various types of manufacturing and service systems. Multiple software's are …