Measuring patient experience and patient satisfaction—how are we doing it and why does it matter? a comparison of european and us american approaches

AL Friedel, S Siegel, CF Kirstein, M Gerigk, U Bingel… - Healthcare, 2023 - mdpi.com
(1) Background: Patients' experiences and satisfaction with their treatment are becoming
increasingly important in the context of quality assurance, but the measurement of these …

Healthcare professionals' proposed eHealth needs in elective primary fast‐track hip and knee arthroplasty journey: A qualitative interview study

MM Jansson, M Harjumaa, AP Puhto… - Journal of Clinical …, 2019 - Wiley Online Library
Aims and objectives To examine the lived experience of healthcare professionals providing
care for patients with total hip and knee arthroplasty and to understand healthcare …

Empowering Healthcare Through User Feedback: A Multidimensional Analysis of the Knowledge

M Richards, S Inkeroinen, J Katajisto… - Patient preference …, 2023 - Taylor & Francis
Purpose Feedback from service users is a valuable source for improving the quality of care
and services, potentially reflecting the successes and failures in providing empowering …

Google star ratings of Canadian hospitals: a nationwide cross-sectional analysis

PT Matthew, I Dhalla, D Nayyar - BMJ Open Quality, 2024 - bmjopenquality.bmj.com
Background Data on patients' self-reported hospital experience can help guide quality
improvement. Traditional patient survey programmes are resource intensive, and results are …

[PDF][PDF] Lapsus-tutkimushanke: Näkökulmia lapsiperheen potilaskokemukseen

J Kaipio, H Stenhammar, N Karisalmi, M Nieminen… - 2018 - trepo.tuni.fi
Patient experience of children, adolescents and their families has been studied only a little.
Patient experience is a multidimensional and ambiguous concept and thus, it is challenging …

Rate and Predictors of Satisfaction after Noninvasive Facial Cosmetic Procedures: A National Study in Saudi Arabia

NF Alenazi, NZ AlBattal, IAS Albalawi… - … Surgery–Global Open, 2024 - journals.lww.com
Background: In response to the growing popularity of noninvasive facial cosmetic
procedures, this study assessed the rate and predictors of satisfaction with such procedures …

Strategies Australian Hospitals Utilize to Incorporate Patient Feedback in the Delivery and Measurement of Person-Centered Care: A Scoping Review

J Davis, S Sinni, S Maloney… - Clinical Nursing …, 2022 - journals.sagepub.com
Patients are central to healthcare clinicians and organizations but often subsidiary to clinical
expertise, knowledge, workplace processes, and culture. Shifting societal values …

[PDF][PDF] Asiakaspalauteratkaisun käytettävyys Kanta-Hämeen keskussairaalassa

P Hurjanen - 2023 - theseus.fi
Opinnäytetyön aiheena oli asiakaspalauteratkaisun käytettävyys Kanta-Hämeen
keskussairaalassa. Työn tavoitteena oli tuottaa tietoa asiakaspalauteratkaisun …

[PDF][PDF] Construction of an Intelligent Patient Satisfaction Assessment System and Its Application in Emergency Management

YB Wu, JY Meng, HX Chen - TMR Clinical Research, 2020 - tmrjournals.com
Hospital emergency management work is of great importance which not only related to the
life and health of the people but also related to social stability. It is necessary to construct …

[PDF][PDF] Lapsus-tutkimushanke: Näkökulmia lapsiperheen potilaskokemukseen

JK TkT, DI Hanna Stenhammar, DI Nina Karisalmi… - academia.edu
Patient experience of children, adolescents and their families has been studied only a little.
Patient experience is a multidimensional and ambiguous concept and thus, it is challenging …