Predicting mobile network operators users m-payment intention

CM Leong, KL Tan, CH Puah… - European Business …, 2021 - emerald.com
Purpose This study aims to investigate the intention of using mobile payment (m-payment)
services in Sarawak, Malaysia. Design/methodology/approach A total of 194 online payment …

A meta-analysis of satisfaction in mobile banking: a contextual examination

P Kumar, S Chauhan, S Kumar… - International Journal of …, 2024 - emerald.com
Purpose In mobile banking (m-banking), understanding the factors contributing to customer
satisfaction is crucial for bank managers to design effective strategies for enhancing the …

Exploring digital banking adoption in developing Asian economies: Systematic literature review and bibliometric analysis

E Tuli - International social science journal, 2024 - Wiley Online Library
Consumers' comfort and familiarity with digital interactions are helping drive the rise of
digital banking. Banks are responding to customers' demands by introducing cutting‐edge …

Not all elderly are the same: fostering trust through mobile banking service experience

L Rajaobelina, I Brun, R Line… - International Journal of …, 2021 - emerald.com
Purpose This study seeks to examine the impact of mobile service experience on trust of
elderly consumers in their financial institution and assess whether age (55–64 years vs 65+ …

[PDF][PDF] Online banking adoption in Spanish cities and towns. Finding differences through TAM application

G Albort-Morant, C Sanchís-Pedregosa… - Economic Research …, 2022 - hrcak.srce.hr
This study aims to explore the differing online banking adoption in Spanish cities and towns
through Technology Acceptance Model (TAM). This paper is the first to unveil such …

A meta-analysis of trust in mobile banking: the moderating role of cultural dimensions

P Kumar, S Chauhan, P Gupta… - International Journal of …, 2023 - emerald.com
Purpose In mobile banking (m-banking), knowing and understanding trust-related factors
can enable bank managers to design suitable strategies for enhancing its overall uptake …

Using VIKOR with structural equation modeling for constructing benchmarks in the Internet industry

NG Torlak, A Demir, T Budur - Benchmarking: An International Journal, 2021 - emerald.com
Purpose The study uses VIseKriterijumska Optimizacija I Kompromisno Resenje (VIKOR)-
structural equation modeling (SEM) to construct benchmarks for service providers and …

Online banking and customer satisfaction: evidence from India

AM Banu, NS Mohamed… - Asia-Pacific Journal of …, 2019 - journals.sagepub.com
On the basis of technology acceptance model (TAM) and decomposed theory of planned
behaviour (DTPB), the present study is aimed at studying customer satisfaction in online …

The influence of social network communication on the buying behavior of Cameroonian consumers on social e-commerce platforms

JR Kala Kamdjoug - Journal of Enterprise Information Management, 2023 - emerald.com
Purpose The paper explores how social networks influence Cameroonian consumers'
buying behavior. Then, the authors examine customers' advertising perceptions and …

Interplay between perceived value, trust and continuance intention: evidence in the sharing economy

J Tumaku, J Ren, KG Boakye, KS Ofori… - International Journal of …, 2023 - emerald.com
Purpose Over the past decade, research into sharing economy platforms has gained
prominence. The purpose of this study is to investigate the role of perceived value (both …