Explore the major theories within crisis communication, fully revised and updated Theorizing
Crisis Communication provides a comprehensive and state-of-the-art review of both current …

The Internet poses a variety of risks at both the individual and societal levels including
scams and the spread of misinformation. Older adults are especially vulnerable to many of …

Instructional risk communication, with messages usually delivered in forms of general
education campaigns, is not always effective. One of the reasons is that very often messages …

Effective warning messages should tell people what they should do, how they should do it,
and how to maximize their health and safety. Guidance essentially delivers two types of …

The Ebola outbreak and its rapid spread throughout West Africa and other countries was a
megacrisis that imposed numerous challenges to those communicating to nonscientifi c …

During imminent threat crises, such as natural disasters, publics have minutes to decide how
to respond after receiving a warning. This study advances understanding of publics' crisis …

Emergency managers are very often the key spokespersons charged with instructing people
to take appropriate self-protective actions during natural disasters and other extreme events …

The current study examines crisis communication on social media by observing how twelve
National Weather Service (NWS) offices use Twitter to facilitate engagement with …

In May 2019, a false earthquake alert message was sent to the city of Ridgecrest, CA, in the
USA, an area that just 10 months prior had experienced a significant series of earthquake …

Communicating to publics at risk can be challenging for spokespersons during crises.
Knowing what content to include in such messages can be instrumental in achieving …