Services computing as the foundation of enterprise agility: Overview of recent advances and introduction to the special issue
The advancement of web services in the last few years has spurred a number of
revolutionary concepts in information technology and management including service …
revolutionary concepts in information technology and management including service …
Service system fundamentals: Work system, value chain, and life cycle
S Alter - IBM systems journal, 2008 - ieeexplore.ieee.org
Service systems produce all services of significance and scope, yet the concept of a service
system is not well articulated in the service literature. This paper presents three interrelated …
system is not well articulated in the service literature. This paper presents three interrelated …
Viewing systems as services: a fresh approach in the IS field
S Alter - Communications of the association for information …, 2010 - aisel.aisnet.org
Despite wide agreement that we are in a service-dominated economy, there has been little
movement toward treating service and service metaphors as core aspects of the IS field. This …
movement toward treating service and service metaphors as core aspects of the IS field. This …
Understanding the economic potential of service-oriented architecture
Service-oriented architecture (SOA) is one of the most discussed topics in the information
systems (IS) discipline. While most computer scientists agree that the service-oriented …
systems (IS) discipline. While most computer scientists agree that the service-oriented …
[图书][B] Accelerating global supply chains with IT-innovation: ITAIDE tools and methods
One of the major challenges for European governments is to solve the dilemma of
increasing the security and reducing fraud in international trade, while at the same time …
increasing the security and reducing fraud in international trade, while at the same time …
Critical success factors of service orientation in information systems engineering: derivation and empirical evaluation of a causal model
Abstract Service orientation has been a major buzz-word in recent years. While the buzz is
on a decline, organizations are slowly, but steadily moving towards service oriented …
on a decline, organizations are slowly, but steadily moving towards service oriented …
Service systems and service-dominant logic: partners or distant cousins?
S Alter - Journal of Relationship Marketing, 2010 - Taylor & Francis
This article explores potential relationships between service systems (S.) and SL Vargo and
RF Lusch's (2004) service-dominant logic (SD logic). Both approaches explicate …
RF Lusch's (2004) service-dominant logic (SD logic). Both approaches explicate …
[PDF][PDF] Service Innovation through Application Programming Interfaces-Towards a Typology of Service Designs.
In recent years, many firms have published public Application Programing Interfaces (APIs).
However, firms struggle with how to successfully implement API-enabled service innovation …
However, firms struggle with how to successfully implement API-enabled service innovation …
Specifying and monitoring interactions and commitments in open business processes
WN Robinson, S Purao - IEEE software, 2009 - ieeexplore.ieee.org
This paper shows the developments in Web services and associated standards which offer
the possibility of making composite, service-based systems a reality for many enterprises …
the possibility of making composite, service-based systems a reality for many enterprises …
Multilevel life-event abstraction framework for e-government service integration
One of the fundamental attributes of modern government service delivery mechanism is the
ability to offer a citizen-centric view of the government model. Life-event model is the most …
ability to offer a citizen-centric view of the government model. Life-event model is the most …