A taxonomy of social cues for conversational agents

J Feine, U Gnewuch, S Morana, A Maedche - International Journal of …, 2019 - Elsevier
Conversational agents (CAs) are software-based systems designed to interact with humans
using natural language and have attracted considerable research interest in recent years …

Systematic review: Trust-building factors and implications for conversational agent design

M Rheu, JY Shin, W Peng… - International Journal of …, 2021 - Taylor & Francis
Off-the-shelf conversational agents are permeating people's everyday lives. In these artificial
intelligence devices, trust plays a key role in users' initial adoption and successful utilization …

Conversational robo advisors as surrogates of trust: onboarding experience, firm perception, and consumer financial decision making

C Hildebrand, A Bergner - Journal of the Academy of Marketing Science, 2021 - Springer
The current research demonstrates how conversational robo advisors as opposed to static,
non-conversational robo advisors alter perceptions of trust, the evaluation of a financial …

Learning to listen: Modeling non-deterministic dyadic facial motion

E Ng, H Joo, L Hu, H Li, T Darrell… - Proceedings of the …, 2022 - openaccess.thecvf.com
We present a framework for modeling interactional communication in dyadic conversations:
given multimodal inputs of a speaker, we autoregressively output multiple possibilities of …

Can language models learn to listen?

E Ng, S Subramanian, D Klein… - Proceedings of the …, 2023 - openaccess.thecvf.com
We present a framework for generating appropriate facial responses from a listener in
dyadic social interactions based on the speaker's words. Given an input transcription of the …

40 years of cognitive architectures: core cognitive abilities and practical applications

I Kotseruba, JK Tsotsos - Artificial Intelligence Review, 2020 - Springer
In this paper we present a broad overview of the last 40 years of research on cognitive
architectures. To date, the number of existing architectures has reached several hundred …

I'm sorry, dave, i'm afraid i can't do that: Chatbot perception and expectations

J Zamora - Proceedings of the 5th international conference on …, 2017 - dl.acm.org
Artificial intelligence continues to grow in popularity on mobile platforms, increasing
exposure to chatbot apps. Chatbot technology has evolved over time, yet the purpose and …

[图书][B] Designing sociable robots

C Breazeal - 2004 - books.google.com
Cynthia Breazeal here presents her vision of the sociable robot of the future, a synthetic
creature and not merely a sophisticated tool. A sociable robot will be able to understand us …

Machine talk: How verbal embodiment in conversational AI shapes consumer–brand relationships

AS Bergner, C Hildebrand… - Journal of Consumer …, 2023 - academic.oup.com
This research shows that AI-based conversational interfaces can have a profound impact on
consumer–brand relationships. We develop a conceptual model of verbal embodiment in …

[图书][B] Building intelligent interactive tutors: Student-centered strategies for revolutionizing e-learning

BP Woolf - 2010 - books.google.com
Building Intelligent Interactive Tutors discusses educational systems that assess a student's
knowledge and are adaptive to a student's learning needs. The impact of computers has not …