Service quality, religiosity, customer satisfaction, customer engagement and Islamic bank's customer loyalty

A Abror, D Patrisia, Y Engriani, S Evanita… - Journal of Islamic …, 2020 - emerald.com
Purpose The purpose of this study is to investigate the influential factors of customer loyalty
to Islamic banks, namely, service quality, customer satisfaction, customer engagement and …

Entrepreneurial orientation and performance of SMEs: the roles of marketing capabilities and social media usage

P Susanto, ME Hoque, NU Shah, AH Candra… - … of Entrepreneurship in …, 2023 - emerald.com
Purpose Small and medium-sized enterprises (SMEs) are an important contributor to
emerging countries' economic growth. However, SMEs have been struggling to sustain their …

The impact of Halal tourism, customer engagement on satisfaction: moderating effect of religiosity

A Abror, Y Wardi, O Trinanda… - Asia Pacific Journal of …, 2019 - Taylor & Francis
The research aimed at finding out the relationship between Halal tourism, religiosity,
customer engagement, and tourist's satisfaction. The population of the study were Muslim …

Antecedents and consequences of a retailers' price image: The moderating role of pricing strategy

P Susanto, ME Hoque, NU Shah… - Cogent Business & …, 2023 - Taylor & Francis
The high competition in retail sectors around the world has a decisive impact on the
selection of the right retail price strategies for developing a strong retail price image …

Examining the impact of entrepreneurial orientation on new venture performance in the emerging economy of Lebanon: a moderated mediation analysis

AM Saleh, SA Athari - Sustainability, 2023 - mdpi.com
Despite scholarly debates on the role of entrepreneurial orientation, its effect on new venture
performance remains largely understudied, particularly in the context of emerging …

Entrepreneurial orientation, market orientation and opportunity exploitation in driving business performance: moderating effect of interfunctional coordination

RB Mathafena, J Msimango-Galawe - Journal of Entrepreneurship in …, 2023 - emerald.com
Purpose The study aims to investigate the extent to which interfunctional coordination (IFC)
moderates the relationship between entrepreneurial orientation (EO), market orientation …

[PDF][PDF] The influence of online food delivery service quality on customer satisfaction and customer loyalty: the role of personal innovativeness

JET Tech - Journal of Environmental Treatment Techniques, 2020 - researchgate.net
The online food delivery industry has emerged as a new channel of food delivery and
marketing in order to capture a bigger share and sale in the food industry. This new type of …

Exploring the nexus among the business coping strategy: entrepreneurial orientation and crisis readiness–a post-covid-19 analysis of pakistani smes

MF Basheer, R Raoof, S Jabeen… - … in the Post-COVID-19 Era, 2021 - igi-global.com
The recession due to COVID-19 causes uncertainties in the industry's immediate operating
landscape as well as other unprecedented impacts. Due to the immense magnitude of …

The role of technology and innovation capabilities in achieving business resilience of MSMEs during covid-19: empirical study

G Anggadwita, E Martini, R Hendayani… - 2021 9th International …, 2021 - ieeexplore.ieee.org
The purpose of this study was to identify the role of technology and innovation capabilities in
the resilience of Micro, Small and Medium Enterprises (MSMEs) during the Covid-19 …

Effects of Halal social media and customer engagement on brand satisfaction of Muslim customer: Exploring the moderation of religiosity

SAA Shah, R Sukmana, BA Fianto… - Journal of Islamic …, 2020 - emerald.com
Purpose The purpose of this research is to examine the factors that affect brand satisfaction
of a Muslim customer who is making purchases from selling outlets on social media …