Servitization and digitalization are two business model innovations that have affected
product companies. From the convergence of these two trends, digital servitization emerged …

This paper addresses how servitization is facilitated by the adoption of digital technologies
and presents a review of the literature on this subject. The paper aims to characterise the …

As e-commerce has increasingly gained traction in the retail market, many traditional “brick-
and-mortar” retailers are innovating their business models and making the transition towards …

Manufacturing incumbents find it difficult to integrate AI in their traditional business models.
This paper draws on the research question: How does manufacturing incumbents use AI for …

The present study investigates the effect of the interaction between digitalization and
servitization on the financial performance of manufacturing companies. We challenge the …

In this paper, we explore how manufacturing firms and their customers co-create digital
service innovations in an attempt to address the digitalization paradox. We present empirical …

Digitalization is revolutionizing the way business is conducted within industrial value chains
through the use of Internet of Things (IoT) technologies, intensive data exchange and …

Digitalization is a global megatrend that changes companies' internal and external value-
creation activities. The introduction of digital technologies requires organizations to adapt …

Digitalization is viewed as a source of future competitiveness due to its potential for
unlocking new value-creation and revenue-generation opportunities. To profit from …

In times of unprecedented change related to the ongoing digital transformation of business
and society at large, a pressing contemporary management challenge is recognizing and …