[HTML][HTML] Customers Loyalty in Malaysian Retail Bank Sector from the Perspective of Equity Theory and Expectation-Confirmation Model: A PLS-SEM and NCA …

TK Leong, AN Chiek, TP Meng… - Journal of Business …, 2023 - publishing.globalcsrc.org
Purpose: The retail banking market has witnessed substantial changes over the years due to
new technological advancements, increased regulations, and the rise of digital channels …

[PDF][PDF] THE INFLUENCE OF REVISIT INTENTION AND SELF-CONCEPT ON E-WOM BASED ON THEORY OF PLANNED BEHAVIOR

DN Albana, EG Marsasi - Jurnal Ekonomi Bisnis dan …, 2023 - researchgate.net
This study aims to investigate the influence of revisit intention and self-concept on electronic
wordof-mouth (E-WOM) among Gen Z using the Theory of Planned Behavior, particularly …

Pengaruh Self Concept dan Revisit Intention Terhadap E-Wom Berbasis Theory Of Planned Behavior

DN Albana - 2024 - dspace.uii.ac.id
Penduduk Indonesia yang semakin bertumbuh dan berkembang, membuat kebutuhan akan
makanan dan minuman juga terus meningkat. Perusahaan baru di bidang makanan dan …