In the information systems, customer relationship management (CRM) is the overall process
of building and maintaining profitable customer relationships by delivering superior …

Abstract Knowledge management is the process of capturing, sharing, developing, and
using the knowledge efficiently. Knowledge sharing as one of the important parts of the …

The COVID-19 pandemic has disrupted the customers habits of purchasing as well as
shopping behaviours. This study seeks to develop an integrated model of the critical role of …

Purpose Green management initiatives are an influential factor for forward-thinking
corporations across the globe. Human resource (HR) practitioners find incorporating …

This study is undertaken to examine that how Green human resource management practices
heightens environmental performance via employees' psychological green climate and pro …

This study aimed to examine the role of environmental commitment, environmental
consciousness, green lifestyle, and green self-efficacy in influencing pro-environmental …

The promotion of pro-environmental behavior is regarded as very important in solving
environmental problems. The Value-Belief-Norm (VBN) theory usually emphasizes internal …

Abstract Customer Relationship Management (CRM) is a very important growing business
practice in today's environment. It is used for managing the interaction between a company …

The world is facing environmental challenges, and organizations must think outside the box
to address these challenges. Despite the significant contribution of green human resource …

Cloud computing is a new platform to manage and provide services on the internet. Lately,
researchers have paid attention a lot to this new subject. One of the reasons to have high …