The purpose of this study is to examine the multi-dimensional structure of the hotel
servicescape to understand its impact on customer's behavioral intentions through multi …

Purpose The purpose of this study is to identify the drivers of loyalty model in the coffee shop
industry in Indonesia based on service quality, store atmosphere and price fairness …

Research Background: The banking sector plays a crucial role in the world's economic
development. This research paper evaluates the volatility spillover, symmetric, and …

We strived to examine the combined effects of drivers and consequences of customers'
satisfaction particularly in quick-meal restaurants besides examining the interaction effect of …

Research background: In the developed countries, the services sector, which also includes
the accommodation services, is a significant source of the gross national product. Tourism …

New technologies offer new possibilities to better understand complex consumer behavior
points of sale. The data obtained using wireless communications and Wi‐Fi services …

The physical evidence is influential on the consumer's attitude, quality perception, and
purchasing behavior. The service atmosphere within the physical evidence scope is an …

The main objective of the research is to justify the large discrepancy in the occupancy rate
among the five-star business hotels in Amman. The study was based on analysing two …

The fast-food industry has grown in popularity in the last few decades around the world. In
Vietnam, the demand for fast food is increasing. Moreover, fast-food restaurants are popular …

The service environment has been considered to be an important factor contributing to
customer loyalty towards a service in the context of marketing; however, very few studies …