In recent years there has been an exponential growth in the number of publications related
to theory and applications of Data Envelopment Analysis (DEA). Charnes, Cooper, and …

Purpose Considering the direct impact of retailers' performance on the economy, this paper
aimed to propose a comprehensive framework to evaluate the performance of different …

An alternatve approach of super efficiency slack-based measure data envelopment analysis
has been proposed to make the projection of an efficient decision making unit strongly …

Abstract Data Envelopment Analysis (DEA) is a relative measure of efficiency applied to a
set of decision units and is being used more and more frequently in the supermarket sector …

Supply chain management (SCM) has been received much attention from academics and
corporates. Effective and sustainable SCM require proper efficiency evaluation of suppliers …

Various pharmacy services are offered in public health facilities, ranging from distributive
activities (dispensing) to patient-oriented services (pharmaceutical care). These activities …

This paper revises data envelopment analysis (DEA) estimates of efficiency for decision
making units (DMU). This is done by smoothing the DEA efficiency frontier by training an …

Purpose Financial assessment of pharmacies and the factors affecting it is an important
issue in health system and pharmaceutical industry. The present study aimed to analyze the …

In 2000s traditional shop-based retailing has had to adapt to competition created by internet-
based e-commerce. As a distinction from traditional retail, e-commerce can gather …

Customer satisfaction is the degree of satisfaction provided by the goods or services of a
company as measured by the number of repeat customers. The main objective of the study …