The short-term event study method, grounded in the Efficient Market Hypothesis, is one of
the most widely used tools for quantifying the impact of a specific event on a firm's …

The airline crew scheduling problem has become a crucial but challenging task for
commercial airlines for decades. Airlines are operating with two types of air crew: cockpit …

Problem definition: This study examines the impact of disability diversity on the productivity
of apparel manufacturing teams in the context of a work integration social enterprise. Two …

Every firm has a business model, which is the collection of strategic decisions that determine
how the firm generates a sustainable enterprise through the creation of enough value (its …

The topic of airplane boarding is receiving increasing attention in practice and in the
scientific literature. Shorter boarding times can reduce the time an airplane spends at the …

While ancillary services were initially provided by legacy carriers on short-and medium-haul
flights, the emergence of long-haul low-cost carriers has contributed to the adoption of …

Artificial intelligence (AI) based conversational agent is widely used in the service industry.
Although some studies have investigated the impact of AI on customers, little research has …

This paper studies the effect of introducing a new vertical differentiation strategy, paying for
an upgrade to a premium product after purchasing the base product, on the price dispersion …

In recent years, there has been a “de-bundling” trend in the US airline industry, where
specific services that used to be included in a ticket fare are now priced separately. Although …

We study a novel newsvendor‐type problem where the information on demand quantity is
not exogenously given. The customer needs to make the booking decision based on her …