TOOL SUPPORT FOR DATA-DRIVEN SERVICE INNOVATION: A SYSTEMATIC LITERATURE REVIEW
B JESENKO, S THALMANN - International Journal of Innovation …, 2024 - World Scientific
Data-driven technologies changed the way how service innovation is conducted in
organisations. The literature discusses the potential of Data-Driven Service Innovation …
organisations. The literature discusses the potential of Data-Driven Service Innovation …
A Sentiment Analysis Approach for Hotels Rating
In today's digital age, travelers heavily rely on peer feedback to select hotels for their trips.
However, the lack of transparency in hotel rating algorithms raises concerns about their …
However, the lack of transparency in hotel rating algorithms raises concerns about their …
Consumers' View and Discourse on ChatGPT through the Lens of YouTube Comments
This research explores consumers' views of AI conversational bots, explicitly focusing on
ChatGPT by OpenAI and analyzing 45,844 YouTube comments. The study examines the …
ChatGPT by OpenAI and analyzing 45,844 YouTube comments. The study examines the …