The burgeoning digital-platforms literature across multiple business disciplines has primarily
characterized the platform as a market or network. Although the organizing role of platform …

Context Advanced social media tools have changed the way people communicate, share
content, interact, and collaborate. Nowadays, social media (SM) is becoming a valuable …

Digital platforms are an omnipresent phenomenon that challenges incumbents by changing
how we consume and provide digital products and services. Whereas traditional firms create …

Many online communities that rely on effortful, voluntary content contributions offer
additional content curation tools to facilitate social interactions and encourage user …

Purpose The purpose of this paper is to explore the effects of organizational rewards on two
forms of knowledge sharing–explicit knowledge sharing and tacit knowledge sharing in …

Many online question-and-answer (Q&A) communities have tried to motivate knowledge
contribution through the implementation of gamification mechanisms. We know little, though …

Managerial responses to online customer reviews not only affect customers who receive the
responses but may also influence subsequent customers who observe the responses. This …

The emergence of a paid knowledge market provides knowledge contributors a way to get
economic repay from their sharing, but little is known about the determinants of sales of …

Many user-generated content websites are experimenting with disclosing users' identities to
increase accountability for the generated content. However, the effects of identity disclosure …

A central concern for the long-term vibrancy of virtual communities is how to effectively
motivate continuous contributions from community members. To address this challenge, a …