Purpose–The purpose of this article is to review the consumer behavior and social network
theory literature related to the online and e-commerce context. Design/methodology …

Currently, most traditional banks provide digital services and the government encourages
people to use cashless payments in their everyday life, particularly during the pandemic …

Purpose Providing high-quality e-banking services is considered a basic strategy for
attracting and retaining customers with electronic-banking platforms. The purpose of this …

Live-streaming shopping becomes increasingly popular recently. However, little research
explored why live-streaming shopping is so successful in continuously promoting sales and …

The purpose of this paper is to examine an integrated model of TAM and D&M to explore the
effects of quality features, perceived ease of use, perceived usefulness on users' intentions …

This quantitative study investigated the determinants of students' satisfaction with their
online learning experience at Sri Lankan universities during the COVID-19 pandemic. The …

Past studies have placed little emphasis on quality factors as the detebile learning
application provides me a promptrminants of mobile learning adoption. Thus, this study's …

This study investigated relationships among website quality, perceived information quality,
perceived value, and loyalty intentions in the context of apparel online shopping. Analysis of …

This current research examines how gratitude and affective commitment work together to
improve customer–organizational relationships. Using theories from services marketing and …

Purpose The purpose of this paper is to develop and test a conceptual model that combines
the modified Unified Theory of Acceptance and Use of Technology (UTAUT2) with a …