In many e-commerce platforms user communities share product information in the form of
reviews and ratings to help other consumers to make their choices. This study develops a …

Detecting emerging issues (eg, new bugs) timely and precisely is crucial for developers to
update their apps. App reviews provide an opportunity to proactively collect user complaints …

Product reviews play an important role in guiding users' purchase decision-making in e-
commerce platforms. However, it is challenging for users to find helpful reviews that meet …

A meta-review usually written by the editor of a journal or the area/program chair in a
conference is a summary of the peer-reviews and a concise interpretation of the …

App developers publish apps on different platforms, such as Google Play, App Store, and
Windows Store, to maximize the user volumes and potential revenues. Due to the different …

Query-based text summarization is aimed at extracting essential information that answers
the query from original text. The answer is presented in a minimal, often predefined, number …

Many users of e-commerce portals commonly use customer reviews for making purchase
decisions. But a product may have tens or hundreds of diverse reviews leading to …

App developers publish apps on different platforms, such as Google Play, App Store, and
Windows Store, to maximize the user volumes and potential revenues. Due to the different …

User feedback can be used as a tool for application developers to find out and understand
users' needs, preferences, and complaints. Developers need to identify problems that arise …

As the mobile application market is growing rapidly, the number of application downloads
and reviews are increasing as well. Developers want to detect and improve service issues …