Reviews and price on online platforms: Evidence from sentiment analysis of Airbnb reviews in Boston
There is a growing interest in deriving value from user-generated comments and reviews
online. For businesses and consumers using online platforms, the reviews serve as quality …
online. For businesses and consumers using online platforms, the reviews serve as quality …
[HTML][HTML] Design of review systems–A strategic instrument to shape online reviewing behavior and economic outcomes
As online reviews play a decisive role in consumers' purchase decisions, e-commerce
platforms are using review systems strategically to obtain a competitive advantage …
platforms are using review systems strategically to obtain a competitive advantage …
Uncertainty risks and strategic reaction of restaurant firms amid COVID-19: Evidence from China
To contain the pandemic of coronavirus (COVID-19), social distancing, self-isolation and
travel restrictions have been imposed globally. To shed light on how COVID-19 is affecting …
travel restrictions have been imposed globally. To shed light on how COVID-19 is affecting …
Assessing the effects of consumers' product evaluations and trust on repurchase intention in e-commerce environments
YW Sullivan, DJ Kim - International Journal of Information Management, 2018 - Elsevier
This study enhances the existing literature on online trust by integrating the consumers'
product evaluations model and technology adoption model in e-commerce environments. In …
product evaluations model and technology adoption model in e-commerce environments. In …
The effect of online reviews on product sales: A joint sentiment-topic analysis
This research examines the business impact of online reviews. It empirically investigates the
influence of numerical and textual reviews on product sales performance. We use a Joint …
influence of numerical and textual reviews on product sales performance. We use a Joint …
Guest satisfaction & dissatisfaction in luxury hotels: An application of big data
In order to understand the pivotal attributes of luxury hotel service in Malaysia, this study
analyses big data in the form of online reviews, as available in TripAdvisor. The content …
analyses big data in the form of online reviews, as available in TripAdvisor. The content …
The influence of e-word-of-mouth on hotel occupancy rate
Purpose Online consumer reviews have become increasingly important for consumer
decision-making. One of the most prominent examples is the hotel industry where consumer …
decision-making. One of the most prominent examples is the hotel industry where consumer …
More than words: The influence of affective content and linguistic style matches in online reviews on conversion rates
S Ludwig, K De Ruyter, M Friedman… - Journal of …, 2013 - journals.sagepub.com
Customers increasingly rely on other consumers' reviews to make purchase decisions
online. New insights into the customer review phenomenon can be derived from studying …
online. New insights into the customer review phenomenon can be derived from studying …
A study of factors that contribute to online review helpfulness
Helpfulness of online reviews is a multi-faceted concept that can be driven by several types
of factors. This study was designed to extend existing research on online review helpfulness …
of factors. This study was designed to extend existing research on online review helpfulness …
The effect of online consumer reviews on new product sales
This study examines the effect of online reviews on new product sales for consumer
electronics and video games. Analyses of panel data of 332 new products from Amazon …
electronics and video games. Analyses of panel data of 332 new products from Amazon …