[HTML][HTML] Past, present, and future of customer engagement

WM Lim, T Rasul, S Kumar, M Ala - Journal of business research, 2022 - Elsevier
Customer engagement (CE) is a marketing concept that emerged after the new millennium.
Despite flourishing interest on CE among marketing academics and professionals, no …

Place branding: A systematic literature review and future research agenda

S Swain, C Jebarajakirthy, BK Sharma… - Journal of Travel …, 2024 - journals.sagepub.com
This study aims to systematically review the place branding literature and comprehensively
synthesize the academic research in this domain. Accordingly, this study examines the …

Tourism destination brand equity, brand authenticity and revisit intention: the mediating role of tourist satisfaction and the moderating role of destination familiarity

H Shi, Y Liu, T Kumail, L Pan - Tourism Review, 2022 - emerald.com
Tourism destination brand equity, brand authenticity and revisit intention: the mediating role of
tourist satisfaction and the moderating role of destination familiarity | Emerald Insight Books …

Reimagining urban destinations: Adaptive and transformative city brand attributes and values in the pandemic crisis

C Pasquinelli, M Trunfio, N Bellini, S Rossi - Cities, 2022 - Elsevier
This paper contributes to the post-Covid urban tourism debate. It focuses on how cities
respond to the pandemic asking how and to what extent urban destination brands are …

Bibliometric and visualized review of smart tourism research

S Chen, D Tian, R Law, M Zhang - International journal of …, 2022 - Wiley Online Library
Using bibliometric analysis, this research provides a comprehensive, systematic, and visual
overview of 441 studies related to smart tourism, which were published between 2010 and …

The power of perception: how brand gestalt influences revisit intention

T Wulyatiningsih, DW Mandagi - SEIKO: Journal of …, 2023 - journal.stieamkop.ac.id
This study aims to investigate the impacts of 4S brand gestalt dimensions, namely story,
sensescape, servicescape, and stakeholder, on tourists' intention to revisit a destination. The …

Brand management and cocreation lessons from tourism and hospitality: introduction to the special issue

D Buhalis, S Park - Journal of Product & Brand Management, 2021 - emerald.com
Branding originated as a means by which a company differentiated its goods and/or services
from those of its competitors (Cowley, 1996). In tourism and hospitality, the importance of …

The effectiveness of the destination logo: Congruity effect between logo typeface and destination stereotypes

F Li, J Ma - Tourism Management, 2023 - Elsevier
A well-designed logo can assist destination marketers in the development of destination
identity and image, and yet the factors that contribute to an effective destination logo are …

Relational bibliometrics for hospitality and tourism research: A best practice guide

MA Koseoglu, MYY Yick, B King, HE Arici - Journal of Hospitality and …, 2022 - Elsevier
Noting the growing literature on relational bibliometrics and prevailing methodological
challenges in hospitality and tourism research–inadequate bibliometric-focused structure …

Ad avoidance in the digital context: A systematic literature review and research agenda

F Çelik, MS Çam, MA Koseoglu - International Journal of …, 2023 - Wiley Online Library
The recent growth in digital marketing investments and revenues has attracted the attention
of both marketing practitioners and scholars. However, this growth has dramatically …