[HTML][HTML] Past, present, and future of customer engagement
Customer engagement (CE) is a marketing concept that emerged after the new millennium.
Despite flourishing interest on CE among marketing academics and professionals, no …
Despite flourishing interest on CE among marketing academics and professionals, no …
Place branding: A systematic literature review and future research agenda
This study aims to systematically review the place branding literature and comprehensively
synthesize the academic research in this domain. Accordingly, this study examines the …
synthesize the academic research in this domain. Accordingly, this study examines the …
Tourism destination brand equity, brand authenticity and revisit intention: the mediating role of tourist satisfaction and the moderating role of destination familiarity
H Shi, Y Liu, T Kumail, L Pan - Tourism Review, 2022 - emerald.com
Tourism destination brand equity, brand authenticity and revisit intention: the mediating role of
tourist satisfaction and the moderating role of destination familiarity | Emerald Insight Books …
tourist satisfaction and the moderating role of destination familiarity | Emerald Insight Books …
Reimagining urban destinations: Adaptive and transformative city brand attributes and values in the pandemic crisis
This paper contributes to the post-Covid urban tourism debate. It focuses on how cities
respond to the pandemic asking how and to what extent urban destination brands are …
respond to the pandemic asking how and to what extent urban destination brands are …
Bibliometric and visualized review of smart tourism research
Using bibliometric analysis, this research provides a comprehensive, systematic, and visual
overview of 441 studies related to smart tourism, which were published between 2010 and …
overview of 441 studies related to smart tourism, which were published between 2010 and …
The power of perception: how brand gestalt influences revisit intention
T Wulyatiningsih, DW Mandagi - SEIKO: Journal of …, 2023 - journal.stieamkop.ac.id
This study aims to investigate the impacts of 4S brand gestalt dimensions, namely story,
sensescape, servicescape, and stakeholder, on tourists' intention to revisit a destination. The …
sensescape, servicescape, and stakeholder, on tourists' intention to revisit a destination. The …
Brand management and cocreation lessons from tourism and hospitality: introduction to the special issue
Branding originated as a means by which a company differentiated its goods and/or services
from those of its competitors (Cowley, 1996). In tourism and hospitality, the importance of …
from those of its competitors (Cowley, 1996). In tourism and hospitality, the importance of …
The effectiveness of the destination logo: Congruity effect between logo typeface and destination stereotypes
A well-designed logo can assist destination marketers in the development of destination
identity and image, and yet the factors that contribute to an effective destination logo are …
identity and image, and yet the factors that contribute to an effective destination logo are …
Relational bibliometrics for hospitality and tourism research: A best practice guide
Noting the growing literature on relational bibliometrics and prevailing methodological
challenges in hospitality and tourism research–inadequate bibliometric-focused structure …
challenges in hospitality and tourism research–inadequate bibliometric-focused structure …
Ad avoidance in the digital context: A systematic literature review and research agenda
The recent growth in digital marketing investments and revenues has attracted the attention
of both marketing practitioners and scholars. However, this growth has dramatically …
of both marketing practitioners and scholars. However, this growth has dramatically …