Education that instills healthy habits has acquired much attention in recent years due to
concerns related to obesity and the sedentary lifestyle of the scholastic population …

The objective of this research was to analyze the influence of the dimensions that enable the
rating of service quality perceived by users of sport and health centers in the satisfaction …

Citizen demand for quality public services is increasing, and improvements in the provision
of public services affect citizen satisfaction and loyalty. This research is to evaluate citizens' …

The purpose of this study was to examine the relationship between perceived quality,
perceived value and satisfaction with future intentions of fitness centre clients in Spain. The …

Purpose The purpose of this paper is to determine how an instrument–designed to assess
quality, value, and satisfaction–works, and compare results obtained in female users of …

Uno de los principales objetivos de los servicios deportivos, es fidelizar a los usuarios el
mayor tiempo posible en dicho servicio. Por ello, desde el inicio de la literatura de la gestión …

Los gestores deportivos buscan conocer las percepciones e implantar programas que
garanticen la satisfacción y continuidad de los clientes, debido al incremento de práctica de …

Los modelos conceptuales facilitan la gestión de los servicios deportivos que explican, pero
los desarrollados en otros países no ofrecen garantías para ser reproducidos correctamente …

Debido al incremento en el número de instalaciones y clientes, los centros de fitness están
siendo examinados para comprender el comportamiento del consumidor que asiste a estas …

Purpose The purpose of this paper is to identify the influence exerted by a quality
management system (QMS) under ISO 9001: 2015 on the quality of public services …