Does telemedicine reduce emergency room congestion? Evidence from New York state
Overcrowding in emergency rooms (ERs) is a common yet nagging problem. It not only is
costly for hospitals but also compromises care quality and patient experience. Hence …
costly for hospitals but also compromises care quality and patient experience. Hence …
The effects of discrete work shifts on a nonterminating service system
Hospital emergency departments (EDs) provide around‐the‐clock medical care, and as
such are generally modeled as nonterminating queues. However, from the care provider's …
such are generally modeled as nonterminating queues. However, from the care provider's …
The effects of emergency department crowding on triage and hospital admission decisions
Background Emergency department (ED) crowding is a recognized issue and it has been
suggested that it can affect clinician decision-making. Objectives Our objective was to …
suggested that it can affect clinician decision-making. Objectives Our objective was to …
Service quality implications of long periods of consecutive working days: an empirical study of neonatal intensive care nursing teams
F Miedaner, L Kuntz, K Eilermann… - Manufacturing & …, 2024 - pubsonline.informs.org
Problem definition: We examine the effects of prolonged consecutive working days without
breaks on care quality and explore its association with daily staffing levels in neonatal …
breaks on care quality and explore its association with daily staffing levels in neonatal …
Does what happens in the ED stay in the ED? The effects of emergency department physician workload on post-ED care use
Problem definition: We study the effects of emergency department (ED) physician workload
on healthcare system utilization after the patient leaves the ED. Further, we explore the …
on healthcare system utilization after the patient leaves the ED. Further, we explore the …
Product Development in Crowdfunding: Theoretical and Empirical Analysis
S Tunç Candoğan, PB Cornelius… - … & Service Operations …, 2023 - discovery.ucl.ac.uk
Problem definition: Crowdfunding goes beyond raising funds. Entrepreneurs often use
crowdfunding to solicit feedback from customers in order to improve their products, and may …
crowdfunding to solicit feedback from customers in order to improve their products, and may …
Effects of rescheduling on patient no-show behavior in outpatient clinics
We study the effects of rescheduling on no-show behavior in an outpatient appointment
system for both new and follow-up patients. Previous literature has primarily focused on new …
system for both new and follow-up patients. Previous literature has primarily focused on new …
Continuity of care increases physician productivity in primary care
H Kajaria-Montag, M Freeman… - Management …, 2024 - pubsonline.informs.org
Continuity of care, defined as an ongoing therapeutic relationship between a patient and a
physician, is a defining characteristic of primary care. However, arranging a consultation …
physician, is a defining characteristic of primary care. However, arranging a consultation …
The management of bias and noise in public sector decision-making: experimental evidence from healthcare
N Belle, P Cantarelli, SY Wang - Public Management Review, 2024 - Taylor & Francis
In six randomized online experiments with 2,647 medical doctors we test whether–
depending on the choice architecture–physicians engaged in prescribing decisions in public …
depending on the choice architecture–physicians engaged in prescribing decisions in public …
Quality of care
H Song, S Veeraraghavan - Handbook of healthcare analytics …, 2018 - Wiley Online Library
Quality of service is an instrumental component of the service provision process. This
chapter presents a helpful starting point for operations research/management science …
chapter presents a helpful starting point for operations research/management science …