Artificially intelligent device use in service delivery: A systematic review, synthesis, and research agenda

OH Chi, G Denton, D Gursoy - Journal of Hospitality Marketing & …, 2020 - Taylor & Francis
This study undertakes a systematic review of Artificial Intelligence and its applications to
service encounters and the hospitality industry by reviewing publications that (1) mainly …

From factors to actors: Computational sociology and agent-based modeling

MW Macy, R Willer - Annual review of sociology, 2002 - annualreviews.org
▪ Abstract Sociologists often model social processes as interactions among variables. We
review an alternative approach that models social life as interactions among adaptive …

A sociotechnical perspective for the future of AI: narratives, inequalities, and human control

L Sartori, A Theodorou - Ethics and Information Technology, 2022 - Springer
Different people have different perceptions about artificial intelligence (AI). It is extremely
important to bring together all the alternative frames of thinking—from the various …

Domo arigato Mr. Roboto: Emergence of automated social presence in organizational frontlines and customers' service experiences

J Van Doorn, M Mende, SM Noble… - Journal of service …, 2017 - journals.sagepub.com
Technology is rapidly changing the nature of service, customers' service frontline
experiences, and customers' relationships with service providers. Based on the prediction …

Artificial intelligence and big data in entrepreneurship: a new era has begun

M Obschonka, DB Audretsch - Small Business Economics, 2020 - Springer
While the disruptive potential of artificial intelligence (AI) and big data has been receiving
growing attention and concern in a variety of research and application fields over the last …

The Cognitive Origins of Bourdieu's Habitus

O Lizardo - Journal for the theory of social behaviour, 2004 - Wiley Online Library
This paper aims to balance the conceptual reception of Bourdieu's sociology in the United
States through a conceptual re‐examination of the concept of Habitus. I retrace the …

[PDF][PDF] Social intelligence

JF Kihlstrom, N Cantor - Handbook of intelligence, 2000 - ocf.berkeley.edu
The term social intelligence was first used by Dewey (1909) and Lull (1911), but the modern
concept has its origins in EL Thorndike's (1920) division of intelligence into three facets …

Parental investment in offspring in variable environments: theoretical and empirical considerations

MA McGinley, DH Temme… - The American …, 1987 - journals.uchicago.edu
It has been argued that environmental variability favors variation in offspring size. We have
examined theoretically the effects of three types of environmental heterogeneity on parental …

[图书][B] The sociology of religious movements

WS Bainbridge - 2021 - taylorfrancis.com
Explaining how religion and society transform each other, this book explores such
movements as Holiness, Adventism, religious communes, Satanism, New Age and …

[图书][B] Handbook of sociological theory

JH Turner - 2006 - books.google.com
Sociology is experiencing what can only be described as hyperdifferentiation of theories-
there are now many approaches competing for attention in the intellectual arena. From this …