Services in general are intangible and cannot be fully owned by consumers. Service quality
is the best matrix for evaluating consumer satisfaction in comparison between expectations …

Bidang pertanian di Indonesia, khususnya dalam produksi buah dan sayur, merupakan
salah satu sektor utama sehingga Indonesia memiliki potensi yang kuat untuk menjadi …

If not controlled, this can have a negative impact on the company, because many customers
feel dissatisfied. Service businesses place great importance on the human element. High …

This is the basis for consumers to be able to buy products or services from the same place
repeatedly and not switch to other competing companies. Services in general are intangible …

Quality not only emphasizes aspects of the final result, namely products and services, but
also concerns human quality, process quality and environmental quality. Consumers pay in …

Abstract Service is an activity or benefit that one person can offer to another which is
essentially intangible and does not result in ownership of anything. This is the basis for …

However, in the business world, it is not enough to be in this position, we have to be
competitive and number one, and one way to win the competition is to improve service …

Abstract Service is an activity or benefit offered to consumers or service users so that it can
satisfy or meet consumer needs and desires. There are several factors that can influence …

If not controlled, this can have a negative impact on the company, because many customers
feel dissatisfied. Consumers pay in return for the convenience, service and satisfaction they …

From the above definition, it can be concluded that quality is a quality standard where each
element is interconnected and can influence performance in meeting customer expectations …