The role of consumer data in marketing: A research agenda

L Blasco-Arcas, HHM Lee, MN Kastanakis… - Journal of business …, 2022 - Elsevier
Increased access to various kinds of consumer data has opened up new avenues of value
creation for companies, but it also poses new challenges. The proliferation of digital data …

Social media engagement behavior: A framework for engaging customers through social media content

R Dolan, J Conduit, C Frethey-Bentham… - European journal of …, 2019 - emerald.com
Purpose Organizations are investing heavily in social media yet have little understanding of
the effects of social media content on user engagement. This study aims to determine the …

Content marketing research: A review and research agenda

J Bubphapant, A Brandão - International Journal of Consumer …, 2024 - Wiley Online Library
Given the importance of content that integrates into consumers' daily lives, marketing
academics are becoming more interested in content marketing. Although academics have …

Search engine marketing and social media marketing predictive trends

B Nyagadza - Journal of Digital Media & Policy, 2022 - intellectdiscover.com
The research purpose of this article was to analyse the search engine marketing and social
media marketing predictive trends that are occurring both regionally in Africa and on a …

Is social media marketing worth it for luxury brands? The dual impact of brand page satisfaction and brand love on word-of-mouth and attitudinal loyalty intentions

S Song, HY Kim - Journal of Product & Brand Management, 2022 - emerald.com
Purpose This study aims to investigate the relationships between customer perceptions of
luxury companies' brand pages (ie brand page value and self-expressive brands) and …

Using message strategy to drive consumer behavioral engagement on social media

W Tafesse, A Wien - Journal of Consumer Marketing, 2018 - emerald.com
Purpose This study aims to examine how message strategy influences consumer behavioral
engagement in social media. To this end, the study develops a comprehensive typology of …

Social media university branding

P Maresova, J Hruska, K Kuca - Education Sciences, 2020 - mdpi.com
Globalization has increased the demands placed on higher education and increased
competition among universities. In response, institutions of higher education have started to …

The effects of social media posts' characteristics on customer engagement: Evidence from WeChat

Y Xu, W Chen, TT Ow - Information & Management, 2023 - Elsevier
Many companies are using social media as emerging marketing channels in hopes of
encouraging engagement by customers. This study explored the effect of multiple social …

Spot-on creativity: Creativity biases and their differential effects on consumer responses in (non-) real-time marketing

K Mazerant, LM Willemsen… - Journal of …, 2021 - journals.sagepub.com
A challenge in digital content marketing is to create meaningful messages on meaningful
moments. To do so, brands frequently align social media messages with topical moments …

You absolutely (don't) need this! examining differences on customer engagement components for (anti) haul youtubers' videos

N García-de-Frutos, A Estrella-Ramón - Journal of Research in …, 2021 - emerald.com
Purpose This study aims to focus on the content published by social media influencers–ie
YouTubers–on their YouTube channels. The main purpose of this research is to analyse …