Patient authentication acquires superior attention as a necessary security requirement in a
remote health monitoring system. From a usability perspective, credential-based …

The challenge of developing more usable Web applications has motivated the appearance
of a number of techniques, methods and tools to address Web usability issues. Although …

It is all too common for products, such as consumer appliances, information systems, mobile
apps, and websites, to cause trouble and frustration. For example, products are often difficult …

We present a study comparing usability testing of a single interface versus three functionally
equivalent but stylistically distinct designs. We found that when presented with a single …

User Interface Inspection Methods succinctly covers five inspection methods: heuristic
evaluation, perspective-based user interface inspection, cognitive walkthrough, pluralistic …

Think-aloud testing is a widely employed usability evaluation method, yet its use in practice
is rarely studied. We report an explorative study of 14 think-aloud sessions, the audio …

This paper reports on the approach and main results of CUE-4, the fourth in a series of
Comparative Usability Evaluation studies. A total of 17 experienced professional teams …

Usability evaluation methods (UEMs) are widely recognised as an essential part of systems
development. Assessments of the performance of UEMs, however, have been criticised for …

The value of thinking aloud in usability tests depends on the content of the users'
verbalizations. We investigated moderated and unmoderated users' verbalizations during …

Analysis is a key part of conducting usability evaluations, yet rarely systematically studied.
Thus, we lack direction on how to do research on supporting practitioners' analysis and lose …