The tourism sector plays a crucial role in the global economy, encompassing both physical
infrastructure and cultural engagement. Indonesia has a wide range of attractions and has …

Purpose This study aims to use the voice of the customer (VoC) strategy to collect user-
generated content (UGC) compare customer expectations with reality, make the necessary …

User generated content (UGC) provides abundant tourist information regarding destinations.
The textual digital traces bring great opportunity along with great challenges. Text mining …

The travel and tourism industry is one of the most significant sectors in global business. Bali,
a highly favored destination for tourists from both domestic and international origins …

Tourism plays a vital role in driving economic growth and creating employment
opportunities, particularly in Southeast Asia. However, there is a lack of comprehensive …

Tourists often go to multiple tourism destinations in one trip. The volume of tourism flow
between tourism destinations, also referred to as ITF (Inter-Destination Tourism Flow) in this …

This paper presents, the algorithms of implementation of a unified regional map, which
includes the function of independent addition of regional sites of interest through artificial …