Determinants of continuance intention to use the smartphone banking services: An extension to the expectation-confirmation model

A Susanto, Y Chang, Y Ha - Industrial Management & Data Systems, 2016 - emerald.com
Purpose Existing research in the electronic banking area has not deeply investigated the
determinants of continuance intention to use smartphone banking services. The purpose of …

An expectation-confirmation model of continuance intention to use mobile instant messaging

AP Oghuma, CF Libaque-Saenz, SF Wong… - Telematics and …, 2016 - Elsevier
Stiff competition in the mobile instant messaging (MIM) market underscores the importance
of continuance use of MIM to ensure sustainable growth of service providers. This paper …

Factors affecting adoption of online banking: A meta-analytic structural equation modeling study

AR Montazemi, H Qahri-Saremi - Information & management, 2015 - Elsevier
Despite the potential benefits that online banking offers consumers, it has low adoption rate.
We systematically review online banking adoption literature to propose two research models …

The evolution of sustainability reporting practices in Indonesia

J Gunawan, P Permatasari, H Fauzi - Journal of Cleaner Production, 2022 - Elsevier
The sustainability principle in the business has become an international trend recently and
lead to the business sustainability situation, requiring a corporate performance to be …

The Application of Extended Expectation-Confirmation Model to Identify Influencing Factors Digital Loyalty for Mobile-Based Travel Platform

F Sudirjo, V Violin, AS Hutabarat, L Indriani… - Jurnal Sistim Informasi …, 2023 - jsisfotek.org
The aim of this study was to determine the factors that impact the faithfulness of users on
digital travel platforms, using the model proposed by researchers on satisfaction and loyalty …

What obstruct customer acceptance of internet banking? Security and privacy, risk, trust and website usability and the role of moderators

I Aboobucker, Y Bao - The Journal of High Technology Management …, 2018 - Elsevier
Comparatively a little attention has been paid to the factors that obstruct the acceptance of
Internet banking in Sri Lanka. This research assimilates constructs such as security and …

Continuous usage intention of Internet banking: a commitment-trust model

Y Yuan, F Lai, Z Chu - Information Systems and e-Business Management, 2019 - Springer
With the rapid explosion of the online technology, Internet Banking (IB) has been prevalent
in recent years and attracts much research attention. Although intensive studies have …

'From technology adoption to consumption': effect of pre-adoption expectations from fitness applications on usage satisfaction, continual usage, and health satisfaction

A Yousaf, A Mishra, A Gupta - Journal of Retailing and Consumer Services, 2021 - Elsevier
Despite the increasing usage of fitness applications, there is a dearth of research examining
how expectations from fitness applications impact people's post-adoption consumption and …

The influences of system usability and user satisfaction on continued Internet banking services usage intention: empirical evidence from Taiwan

HT Tsai, JL Chien, MT Tsai - Electronic Commerce Research, 2014 - Springer
This study proposes an extended technology acceptance model to investigate the effects of
system usability and satisfaction on users' intention to continue using Internet banking …

A cultural comparative study of mobile banking adoption factors

C Changchit, T Klaus, R Lonkani… - Journal of Computer …, 2020 - Taylor & Francis
With the increasing popularity in smartphone usage, it is crucial for banks to offer mobile
banking to allow their customers to perform banking transactions at their convenience …