The advent of generative artificial intelligence (GAI) has sparked both enthusiasm and
anxiety as different stakeholders grapple with the potential to reshape the business and …

Robotic interaction quality and outcome quality in restaurants are crucial in engaging
customers and facilitating post-purchase behavior while few papers have examined their …

Since 2009, there has been an increase in global protests and related online activity. Yet, it
is unclear how and why online activity is related to the mobilization of offline collective …

The purpose of this pre‐registered study was to investigate how different ideological groups
justified and mobilised collective action online. We collected 6878 posts from the social …

The term polarization is used to describe both the division of a society into opposing groups
(political polarization), and a social psychological phenomenon (group polarization) …

ABSTRACT In Europe and North America, an increasing proportion of individuals who are
referred to de-radicalization programmes, arrested for terrorism offences, or involved in …

Background The stress and anxiety caused by COVID-19 lockdown may have changed the
eating habits of the population. Our aim is to assess the eating changes that have taken …

Sentiment analysis (SA) is commonly applied to digital textual data, revealing insight into
opinions and feelings. Many systematic reviews have summarized existing work, but often …

News consumption patterns have evolved as people increasingly get news through social
media. A by-product of this change has been the rise of “clickbaits”—a form of journalism …

The constant growth of computer-mediated communication (CMC) and the accompanying
rise of novel technological affordances has fueled the emergence of new research questions …