Smart customer experience, customer gratitude, P-WOM and continuance intentions to adopt smart banking services: the moderating role of technology readiness

MA Khashan, MM Elsotouhy, MA Ghonim… - The TQM Journal, 2024 - emerald.com
Purpose Smart banking services (SBS) are critical for developing countries to achieve
developmental goals. The success of SBS is dependent on the considerable perceived …

Resistance of traditional SMEs in using digital payments: development of innovation resistance theory

AM Musyaffi, E Gurendrawati, B Afriadi… - Human Behavior …, 2022 - Wiley Online Library
The impact of the pandemic has also affected the sustainability of traditional traders. One of
the merchants' efforts in overcoming the effect of COVID‐19 is to make transactions with …

How do students' digital financial literacy and financial confidence influence their financial behavior and financial well-being?

DK Respati, U Widyastuti, T Nuryati, AM Musyaffi… - Nurture, 2023 - nurture.org.pk
Purpose: An understanding of financial literacy is important not only for business actors but
also for individuals and households; even there is a need to introduce this all-important skill …

Navigating the Digital Horizon: Unlocking Innovative Frontiers in Remote Banking Services

NE Anvarovich - Journal of Business Innovation and Accounting …, 2024 - educo-insight.com
The rapid development of technology allows every industry including banking to adapt to
integrate the banking business with technology. This research discusses the importance of …

[PDF][PDF] Can Financial Advantages and Digital Payments Adoption Provide Effective Solutions to Improve SMEs' Performance?

AM Musyaffi, BS Baxtishodovich, RJ Johari… - Montenegrin Journal of …, 2024 - mnje.com
The Covid-19 has evolved the awareness of companies to collaborate with digital tools.
Various companies have steadily increased the efficiency of business operational through …

[HTML][HTML] Exploring post-usage behaviour in app-based ride-sourcing services: Evidence from Egypt

M Elnadi, C Troise, P Jones, MH Gheith - Technological Forecasting and …, 2024 - Elsevier
Despite numerous studies focusing on ride-sourcing services, most have concentrated on
users' pre-usage behaviour. This study explores users' post-usage behaviour, aiming to …

Digital Banks in Brazil: Struggling to Reach the Breakeven Point or a New Evolution Wave?

LA Bueno, TFAC Sigahi, R Anholon - FinTech, 2023 - mdpi.com
Digital banks have profoundly changed the financial industry's operations. In this scenario,
the study of digital banks has gained increasing attention in the academic community …

What drives students to feel the impact of online learning in using a cloud accounting integrated system?

AM Musyaffi, B Septiawan, S Arief, O Usman, AA Sasmi… - TEM Journal, 2022 - ceeol.com
cloud accounting is an accounting information system based on cloud technology that can
make transactions online. This study focused on determining the elements that influence the …

Factors Affecting the Use of a South African Payment and Reward Application During COVID-19: Insights from Google Reviews

F Petersen, S Rich - 2024 Conference on Information …, 2024 - ieeexplore.ieee.org
The COVID-19 pandemic accelerated the shift towards digital finance, with mobile payments
gaining prominence as a response to the virus's transmission risks associated with physical …

[PDF][PDF] Drivers of Student Technology Readiness in Using Cloud Accounting to Improve Student Performance

AM Musyaffi, MC Oli, B Afriadi - Int. J. Inf. Educ. Technol, 2023 - academia.edu
 Abstract—Cloud technology can make the learning process easy and done anywhere.
However, in its use, some students feel anxious and prefer learning using offline software …