[HTML][HTML] Literature Review: Why do we need innovative design methods for future Mobility-as-a-Service (MaaS)?

Y Li, A May, S Cook, D Chen - Transportation Research Interdisciplinary …, 2024 - Elsevier
Since its inception in 2014, Mobility-as-a-Service (MaaS) has been the subject of numerous
trials and pilot studies globally, predominantly yielding favourable outcomes. However …

The model of patient satisfaction and trust: a study at BPJS patient

P Cahyati - Dinasti International Journal of Education Management …, 2021 - dinastipub.org
Health is a major requirement for every resident living in this world, and health development
essentially concerns both physical and mental health. The state of health of a person will be …

brand image of domestic products: empirical evidence from Indonesia

S Muhari - Psychology and Education, 2020 - repository.lib-binabangsa.ac.id
This study aims to reveal the many variables that affect the etnocentrisme consumers and
the impact on the product-product product domestic product. Materialism, self-esteem and …

[PDF][PDF] CUSTOMER SATISFACTION MEDIATES THE EFFECT OF SERVICE QUALITY AND CUSTOMER VALUE ON CUSTOMER LOYALTY

A Sudarso, L Suryati, LMS Saragih, M Ginting… - core.ac.uk
The purpose of this research is to investigate the ways in which features of a business's
operations, such as the level of service quality and the value it gives to consumers, may …

[引用][C] Experiential marketing and service quality, and customer loyalty: Social concept and application

E Maria, W Suryani, WW Lenggogeni, A Tondo - Onomázein, 2023

[引用][C] A multi-faceted evaluation framework to evaluate service providers' and travellers' experience with MaaS enabling technologies

C ZANKL