This paper explores the intricate dynamics of digital welfare within the context of late-
capitalist welfare states, focusing on the advanced digitalisation initiatives of Denmark. It …

Many public administrations advocate digital services that allow for the deployment of
algorithmic automation and the use of artificial intelligence. This shift has been discussed as …

Our aim is to increase knowledge about discretion and automated decision-making (ADM) in
social work based on an approach that brings forward the role of humans and technologies …

Abstract Many European countries employ Robotic Process Automation (RPA) in the
administration of public benefits. However, there is limited understanding of how RPA is …

Digital technology is frequently used in the delivery of public services. Since not everyone
has the skills or digital access required to use such digital services, street‐level bureaucrats …

Abstract The Russian invasion of Ukraine interrupted the processes of digital reformation of
the state which had been started after 2014 in favor of European integration and further …

Different perspectives on sustainable learning and organizing are of vital importance for the
contemporary society, not at least for organizations. Organizations face complex problems …

In the last decade, digitalized automated decision-making (ADM) has been implemented in
many Swedish municipal social services to achieve values such as legal security, client …

Learning how to thrive in the new landscape of work and professional contexts, where
digitalization and sustainability are two main driving challenges for contemporary …

Learning, knowledge and continuous development of workforce competencies are of vibrant
importance for a sustainable society. Work patterns and jobs will become more digital with a …