Digital technology, digital capability and organizational performance: A mediating role of digital innovation
S Khin, TCF Ho - International Journal of Innovation Science, 2019 - emerald.com
Purpose Despite the growing importance of digital innovation conceptualized as innovative
digital solutions that enable digital transformation of businesses across industries, empirical …
digital solutions that enable digital transformation of businesses across industries, empirical …
The origins of digital service innovation (DSI): systematic review of ontology and future research agenda
Purpose The purpose of this study is to disclose ontology of DSI as a novel concept in
servitization community, explore the research context and themes (ie technological and …
servitization community, explore the research context and themes (ie technological and …
The nature and fundamental elements of digital service innovation
Purpose This paper addresses the growing fragmentation between traditional and digital
service innovation (DSI) research and offers a unifying metatheoretical framework …
service innovation (DSI) research and offers a unifying metatheoretical framework …
[HTML][HTML] Digitalization-enabled evolution of customer value creation: An executive view in financial services
I Lähteenmäki, S Nätti, S Saraniemi - Journal of business research, 2022 - Elsevier
Digitalization and related transformation in services is disrupting existing businesses and
changing the positions and roles of incumbent and new players in the industry, as well as …
changing the positions and roles of incumbent and new players in the industry, as well as …
Digital service innovation (DSI): a multidisciplinary (re) view of its origins and progress using bibliometric and text mining methods
Purpose This paper studies the Digital Service Innovation (DSI) concept by systematically
reviewing earlier studies from various scholarly communities. This study aims to recognize …
reviewing earlier studies from various scholarly communities. This study aims to recognize …
Characterizing digital service innovation: phases, actors, functions and interactions in the context of a digital service platform
Purpose Digital service innovation (DSI) is a type of technological innovation that is
recognized in practice in the innovation structure of companies. Given the breadth of digital …
recognized in practice in the innovation structure of companies. Given the breadth of digital …
Management of ICCT underlying technologies used for digital service innovation
Abstract Information Communication and Computation Technology (ICCT) also called as
Digital Technology and is considered as a general purpose universal technology due to its …
Digital Technology and is considered as a general purpose universal technology due to its …
[PDF][PDF] Impact of service quality and service innovations on competitive advantage in retailing
RN Kusumadewi, O Karyono - … Research and Critics …, 2019 - pdfs.semanticscholar.org
Current competitive environment induced by 4.0 industrial revolution has forced companies
to focus on managing service to customer by provide added value to customers, so that it will …
to focus on managing service to customer by provide added value to customers, so that it will …
Innovating digitally for services: A review of innovation process literature focused on digital innovation and service innovation
While literature and practice acknowledge the potential of service innovation as well as
digitally enabled innovation processes, the diverse innovation process literature lacks a …
digitally enabled innovation processes, the diverse innovation process literature lacks a …
A service-dominant logic perspective on the roles of technology in service innovation: uncovering four archetypes in the sharing economy
A Frey, M Trenz, D Veit - Journal of Business Economics, 2019 - Springer
The role and influence of information technology in firms' business and value creation
remains controversial. The question of how technology can drive service innovations is …
remains controversial. The question of how technology can drive service innovations is …