Customer relationship management and its impact on innovation: A literature review

V Guerola-Navarro, H Gil-Gomez… - Journal of Business …, 2021 - Elsevier
In today's dynamic, changing market, customer relationship management supported by a
powerful technological solution for business management such as Customer Relationship …

Top management knowledge value, knowledge sharing practices, open innovation and organizational performance

SK Singh, S Gupta, D Busso, S Kamboj - Journal of business research, 2021 - Elsevier
Open innovation as driver of organizational performance of small and medium-sized
enterprises (SMEs) has received relatively little scholarly attention. Drawing upon the …

[HTML][HTML] Configuring ecosystem strategies for digitally enabled process innovation: A framework for equipment suppliers in the process industries

A Kamalaldin, D Sjödin, D Hullova, V Parida - Technovation, 2021 - Elsevier
Digitalization offers new opportunities for equipment suppliers to support the
competitiveness of process industry firms through participating in digitally enabled process …

The impact of open-border organization culture and employees' knowledge, attitudes, and rewards with regards to open innovation: an empirical study

D Alassaf, M Dabić, D Shifrer, T Daim - Journal of Knowledge …, 2020 - emerald.com
Purpose The purpose of this paper is to fill a significant research gap in academic literature
pertaining to open innovation (OI). To do so, this paper empirically tests the impact of …

The role of management support for the implementation of open innovation practices in firms

H Barham, M Dabic, T Daim, D Shifrer - Technology in Society, 2020 - Elsevier
Open innovation (OI) has gained a lot of popularity in the last decade, as sharing research
and innovation efforts offer several benefits for firms and industries. However, implementing …

Openness as organizing principle: Introduction to the special issue

V Splitter, L Dobusch, G von Krogh… - Organization …, 2023 - journals.sagepub.com
'Openness' has become an organizational leitmotif of our time, spreading across a growing
set of organizational domains. However, discussions within these specialized domains (eg …

[PDF][PDF] Open-Innovation and knowledge management in Small and Medium-Sized Enterprises (SMEs): The role of external knowledge and internal innovation

A Asada, MF Basheerb, M Irfanc… - Revista Argentina …, 2020 - revistaclinicapsicologica.com
Small and medium-sized enterprises (SMEs) are the backbone of every economy
worldwide. However, SMEs are not active in open innovation (OI) activities which limits the …

Implementing open innovation through virtual brand communities: A case study analysis in the semiconductor industry

G Elia, AM Petruzzelli, A Urbinati - Technological forecasting and social …, 2020 - Elsevier
The paper focuses on virtual brand community (VBC) as new management tool for open
innovation. Existing research on the intersection between brand communities and …

Digitization of manufacturing: the role of external search

R Lorenz, C Benninghaus, T Friedli… - International Journal of …, 2020 - emerald.com
Purpose Manufacturers seek to innovate and improve processes using new digital
technologies. However, knowledge about these new technologies often resides outside a …

The influence of knowledge-oriented leadership on business model innovation and open innovation: mediating role of absorptive capacity

M Bashir, S Pradhan - Management Decision, 2023 - emerald.com
Purpose This paper aims to explore the importance of knowledge-oriented leadership in the
context of business model innovation (BMI) and open innovation. This study also seeks to …