Background: Considering patients' needs and expectations in the process of healthcare
delivery improves the quality of services. This study aimed to investigate the responsiveness …

Background Health, fair financing and responsiveness to the user's needs and expectations
are seen as the essential objectives of health systems. Efforts have been made to …

Background Priority-setting decisions are based on an important, but not sufficient set of
values and thus lead to disagreement on priorities. Accountability for Reasonableness …

Background: Responsiveness assessment of health system with the quality information is
the key in effective evidence-based management of the health system. Objectives: This …

Objective: Responsiveness refers to non-clinical aspects of the health system and responds
to this question that whether health system is responsive to rightful expectations of people …

Introduction Responsiveness refers to the fulfilment of patient's rational expectations in terms
of non-medical healthcare aspects. This study aimed to assess and compare the …

BACKGROUND: Health systems search for ways of making their services more responsive
to patients and the public The new framework of the World Health Organization (WHO) for …

Responsiveness of physicians (ROPs) reflects the social actions by physicians to meet the
legitimate expectations of health care users. Responsiveness is important since it improves …

Methods: This is a cross sectional study done in summer 2014 in Mashhad-Iran, we
surveyed a total number of 403 inpatients by multi-stage sampling. A questionnaire of …

Performance measurement is vital for improving the health care systems. However, we are
still far from having accepted performance measurement models. Researchers and …