Use of social media in crisis management: A survey

A Saroj, S Pal - International Journal of Disaster Risk Reduction, 2020 - Elsevier
Emergency situations arising out of natural disasters like tsunami, earthquakes, floods,
hurricanes or man-made ones like terror strikes, riots, accidents, etc. cause tremendous …

Social media and disasters: a functional framework for social media use in disaster planning, response, and research

JB Houston, J Hawthorne, MF Perreault, EH Park… - …, 2015 - Wiley Online Library
A comprehensive review of online, official, and scientific literature was carried out in 2012–
13 to develop a framework of disaster social media. This framework can be used to facilitate …

Sustaining enterprise operations and productivity during the COVID-19 pandemic:“Enterprise Effectiveness and Sustainability Model”

B Obrenovic, J Du, D Godinic, D Tsoy, MAS Khan… - Sustainability, 2020 - mdpi.com
The research explores key factors impacting enterprise operational sustainability and the
ability to transcend adversity during different stages of a crisis, such as the COVID-19 …

A survey of trust in social networks

W Sherchan, S Nepal, C Paris - ACM Computing Surveys (CSUR), 2013 - dl.acm.org
Web-based social networks have become popular as a medium for disseminating
information and connecting like-minded people. The public accessibility of such networks …

Twitter as a tool for the management and analysis of emergency situations: A systematic literature review

M Martínez-Rojas, M del Carmen Pardo-Ferreira… - International Journal of …, 2018 - Elsevier
The importance of timely, accurate and effective use of available information is essential to
the proper management of emergency situations. In recent years, emerging technologies …

Emergency knowledge management and social media technologies: A case study of the 2010 Haitian earthquake

D Yates, S Paquette - International journal of information management, 2011 - Elsevier
The US response to the 2010 Haiti Earthquake was a large effort coordinated by three major
agencies that worked in tandem with the Government of Haiti, the United Nations, and many …

Understanding multiplexity of collaborative emergency management networks

N Kapucu, Q Hu - The American Review of Public …, 2016 - journals.sagepub.com
This article explores the multiplex relationships among organizations within the context of
emergency management. It examines the role of friendship networks and disaster …

Crisis information distribution on Twitter: a content analysis of tweets during Hurricane Sandy

B Wang, J Zhuang - Natural hazards, 2017 - Springer
Social media has been widely used for crisis communication during disasters, and its use
during extreme events has drawn attention from both researchers and practitioners …

The changing landscape of disaster volunteering: opportunities, responses and gaps in Australia

B McLennan, J Whittaker, J Handmer - Natural Hazards, 2016 - Springer
There is a growing expectation that volunteers will have a greater role in disaster
management in the future compared to the past. This is driven largely by a growing focus on …

Designing, managing, and sustaining functionally collaborative emergency management networks

N Kapucu, V Garayev - The American Review of Public …, 2013 - journals.sagepub.com
The networked governance performance in emergency management is dependent on
structural, spatial, and temporal issues embedded into interorganizational relationships …