Purpose–The article has two major purposes. The first purpose is to examine the roles and
practices of communication professionals in relation to internal aspects of crisis …

Purpose–The purpose of this paper is to contribute to the study of internal crisis
communication, not only the communication from the management to the employees, but …

The aim of this article is to elucidate the complexity of internal crisis communication by
identifying and discussing different paradoxical tensions embedded within a large, complex …

A considerable amount of literature has concluded that employee relations has always been
overlooked in the area of crisis communication. Therefore, the aim of this study is to …

We live in a crisis society, with traditional media responding on a minute-by-minute basis on
daily, seemingly inevitable, organizational crises. Whether crises have become more …

Crisis communication research has traditionally been rather one-sided with an emphasis on
external communication during a crisis. However, it is now possible to identify a trend shift …

The aim of this chapter is to provide an overview of the research on crisis communication in
Northern Europe including Sweden, Denmark, Norway, Finland, and Iceland. The three …

In crisis management research, internal crisis communication (ICC) has been identified to be
a new area of study. In fact, extant literature has indicated a lack of theoretical development …

Kommunikationen till allmänhet och medier vid en allvarlig händelse, kris eller katastrof är
en komplex process som innebär att samla information, skapa mening och förmedla den …

Assumptions about citizens and their behaviour in a crisis situation strongly influence
emergency planning and decision-making. This article therefore aims to explore municipal …