To create value that would surpass the expectation of coffee drinkers is pivotal for coffee
shop business. However, only a few businesses are able to provide better and non …

Determining the level of customer satisfaction in cleanliness regarding a product or service
is a significant aspect of businesses. However, the availability of feedback tools for …

In line with the growth of the food service industry, unlimited choices of ethnic restaurants
are increasing in Malaysia and since Malaysia is a multi-cultural country, consuming cross …

Halal industry has became the center of attention worldwide as one of the most important
emerging businesses to be researched and developed. Growing demand from …

This study aims to analyse the influence of the destination image mediation effect and the
direct and indirect effects of perceived value, destination service quality on the revisit …

Due to the enormous increase of independent café establishments over the past few years,
the coffeehouse industry is currently characterised by severe competition. This is a result of …

Several Cafes in X City are part of food and beverage businesses which is growing rapidly.
The Cafes has problems when the turnover that failed to reach the sales target, therefore, it …

Displaying halal logos from JAKIM, the main department responsible in awarding Halal
certification in Malaysia may affect how Muslim consumers perceive Kopitiam (coffee shop) …

Along with the growing awareness of the benefits which can be gained from culinary
tourism, stakeholders implement some measures to stimulate this type of tourism activity; …

This paper explores eating out space by reading urban ingredients. The aim is to
understand what characterizes eating out space in urban context. We conducted fieldwork …