Purpose Enhancing retailing service quality (RSQ) serves as a basic strategy for gaining
competitive advantage in the retailing industry and enables retailers to make a loyal …

In many developing countries, including India, governments have implemented programs for
improvement of environment and health in rural settlements through the provision of a …

Over the past year there were no unique model to measure Retail Service Quality (RSQ)
with related to Customer loyalty (CL). Therefore, This Study presents a new model of RSQ & …

Purpose The purpose of this paper is to investigate the problem faced by many Taiwanese
restaurant owners who trying to set up their shops in Thailand. Design/methodology …

To better understand the requirements of senior citizens for an age-friendly urban
environment, especially in the Indian context, it is important to consider their perception of …

This book examines the inclusiveness of city planning and design to address gaps in
policies, strategies and design guidelines for developing trans-generational urban …

The world is getting hyper-competitive and consumer trends are evolving in quality traits,
hence the Retail Service Quality (RSQ) has become one of the most popular areas of …

The general purpose of this study was to analyse the effects of traditional market service
quality on customer satisfaction and loyalty. Although traditional market service quality is an …

ABSTRACT Retail Service Quality (RSQ) is one of the critical success factors that influence
the competitiveness of an organization. This study attempts to examine, whether there are …

This study primarily attempted to identify type of customers on basis of store attributes. All the
variables or indicators adopted for exploratory factor analysis were taken from the study …