Responsive, timely, and friendly service quality plays a central role in shaping trust between
the government and citizens. With the improvement of service quality, the public feels valued …

Penelitian ini bertujuan untuk membuktikan hubungan antara pengaruh brand image dan
brand trust terhadap loyalitas pelanggan Shopee di Kota Padang dengan kepuasan …

Background: Customer loyalty is identified as a critical component of a company's success
and profitability including in hospitals. Customer loyalty can only be accomplished if the …

Jurnal Lentera Politeknik LP3I Jakarta ini merupakan jurnal ilmiah dan pengabdian berkala
yang ditujukan untuk mempublikasikan karya ilmiah hasil penelitian dan pengabdian …

This study aims to see the effect of service convenience, brand image, and service quality on
customer loyalty through customer satisfaction (study on Kantor Pos Indonesia service users …

The decrease in the number of patient visits indicates low satisfaction and loyalty. RSIA
BUNDA Semarang has experienced a decline in inpatient visits in recent years. The …

Disclosure of information, when linked to service activities, helps encourage people to
become more aware of their rights and obligations. Therefore, the hope to be able to get the …

Abstract Pratama Avionic Clinic Singaparna is a primary clinic in Singaparna that has
complete facilities, quality services, doctors who are reliable and fast in handling patients …

Kemajuan terbaru dalam sains dan teknologi telah menyebabkan jumlah pengguna internet
yang terus meningkat. Media internet digunakan oleh banyak pelaku ekonomi untuk …

Hospital is a health institution that provides complete individual health services. A high level
of brand equity, especially in healthcare organizations increases customer satisfaction, their …