This paper seeks to discuss the importance of customers' satisfaction in a business.
Business is not about achieving goals only but, should also focus on the customers' …

The purpose of this study is to measure the relationship between service quality and food
quality towards customer loyalty. This study also measures customer satisfaction as the …

In an immense market struggle, the only effective way to build a long-term competitive
advantage is to provide a high level of quality. Offering quality to the market, the organization …

Completion of remedial mathematics has been identified as one of the keys to college
success. However, completion rates in remedial mathematics have been low and are of …

The exchange rate liberalization greatly affects the Egyptian tourism industry, customer
spending is the main driving element that continues to encourage tourism expansion since it …

Customer complaint is an expression of dissatisfaction. It can also be described in a positive
sense as a report from a customer providing documentation about a problem with a product …

Online customer services have always been difficult for companies to handle using either
employees or management. The general business problem is that leaders of retail …

The sustainability of the company is the goal of every company. To achieve this
sustainability, several aspects need to be considered. The synergy between the company's …

Customer loyalty programmes are often used by businesses to assist in increasing customer
loyalty levels. Despite the existent research on customer loyalty, there is limited research on …

Customer satisfaction is a measurement that determines customer happiness in terms of
post purchase of services or product. It important in business because customer is a leading …