Purpose The purpose of this study is to organize and analyze the existing literature on co-
creation in tourism to identify the state-of-the-art studies and the research gap in this field …

This is the first quantitative systematic literature review to identify cutting-edge studies and
research gaps in the field of interactions between tourists. A Systematic Mapping Study …

Though customer engagement (CE) and customer experience (CX) are recognized as key
research priorities, empirically derived insight into their association with tourism customers' …

To mainstream sustainability, we need to understand the value gained from sustainability by
users. We apply a user-centred design methodology to develop an agile, iterative …

Tourists' emotions have a pivotal role in tourists' cognitive evaluations and behavioral
responses. Fleeting but powerful, emotions are associated with individuals' biological …

For micro-tourism firms, customers are a readily-accessible and highly important knowledge
source that often remains unutilised. This study explores firm–customer encounters along …

This study tests a new model for memorable nature-based tourism experiences by
examining the effects of novelty, experiencescape, experience co-creation, experience …

Nowadays, smartness and smart management of tourism destinations and suppliers are
becoming a top priority and big challenge. This article focuses on tourist attractions and aims …

In the past decade, Indonesia's Special Region of Yogyakarta has attracted steadily more
visitors annually. However, this growth also degrades the quality of the tourism environment …

Purpose Actors who participate in co-created service experiences typically assume that they
will experience improved well-being. However, a growing body of literature demonstrates …