Purpose Various dimensions of healthcare service quality were used and discussed in
literature across the globe. This study presents an updated meaningful review of the …

Background The service industry has been an evolving sector and a great concern to
providers ensuring continuously that clients' satisfaction is met. Hence, the importance of …

Purpose With the exigencies of health-care service quality to actualize sustainable socio-
economic and developmental aspirations, in both peripheral and core countries, this paper …

Background While the burden and mortality from chronic non-communicable diseases
(CNCDs) have reached epidemic proportions in sub-Saharan Africa (SSA), decision-makers …

Aim The standard of health care service is very important to the development of every nation
as indicated in the Millennium Sustainable Development Goals. There are already a …

This study investigates healthcare quality delivery as a potential way of achieving word-of-
mouth and some beneficial outcomes that serve as customers' payback to private hospitals …

Sağlık profesyonellerinin temel sorumluluklarından bir tanesi, sağlık hizmeti kullanıcılarının
hizmet beklentilerini anlamak ve bu beklentileri olabildiğince karşılamaya çalışmaktır. Bu …

It has been established in the job satisfaction, employee organisational commitment and
leadership literature, particularly, established in the West, the fortuitous benefits that satisfied …

Abstract Background: The Ministry of Health of Ghana, over the last few decades, has
resolved to improve the quality of healthcare delivery to enhance patients' satisfaction …

Methods The study adopted a correlational approach and was performed at a primary care
facility. Participants were 605 patients in wards and the outpatient department of a district …