In recent years, social media are said to have an impact on the public discourse and
communication in the society. In particular, social media are increasingly used in political …

Highlights•A novel approach to analyse population reaction to COVID-19 was
presented.•Positive and negative outbreak in Italy have been measured from tweets•The …

Transparency, participation, and collaboration are the core pillars of open government. For
the systematic integration of citizens and other stakeholders into the policy and public value …

This paper investigates how citizens use technology to support community policing efforts.
To explore the types of conversations that are shared on the community web forum, we …

Collaborations of civic society and public administration play a key role for successful
emergency and disaster management. However, factors including new technologies, large …

Purpose Social network sites have been widely adopted by politicians in the last election
campaigns. To increase the effectiveness of these campaigns the potential electorate is to …

The recent huge availability of data coming from mobile phones, social networks and urban
sensors leads research scientists to new opportunities and challenges. For example, mining …

In addition to the public health crisis visited upon the world, the COVID-19 pandemic has
created unique uncertainties for organisations engaged with the United Nations Sustainable …

Social network systems are increasingly being used by governments to aid communication
and improve services. Social network systems can be defined as' web-based services' that …

Policy analytics has emerged as a modification of traditional policy analysis, where the
discrete stages of the policy cycle are reformulated into a continuous, real-time system of big …