[PDF][PDF] Research Directions and Methodology for Measuring the Quality of Hotel Services: Bibliometric Analysis

E Wąsowicz-Zaborek, D Jaremen… - International Journal of …, 2024 - sciendo.com
Purpose: This study aims to map past and current research on hotel service quality, taking
into account recent technological developments. It describes the evolution of research …

Assessing User Experience and E-Service Quality of the UP Tourism Website

U Saxena, SV Singh, H Shekhar… - … on Innovation and …, 2024 - books.google.com
Flow Theory, Destination Management Organisation, E-Service Quality. The emergence of
the COVID-19 pandemic, tourists have developed a heightened attention to detail when it …