The purpose of this study was to analyze consumer or patient determinants of hospital brand
equity (HBE) based on the Preferred Reporting Items for Systematic Reviews and Meta …

Background Although the literature on effects of armed conflict on population health is
extensive, detailed assessments of effects on public health 'systems' are few. This article …

The aims of this study are investigating the effect of service quality (SQ) dimensions on
satisfaction, identifying the effect of satisfaction on word of mouth (WOM) communication and …

Healthcare industry in developing countries has recorded high growth rate in the recent
years. This study seeks to identify the most critical factors in hospitals related to service …

Purpose The purpose of this paper is to investigate service quality, patient satisfaction and
loyalty in Bangladesh's healthcare sector. It identifies healthcare quality conformance …

Purpose–Saudi Arabian hospital performance, vis‐à‐vis patient satisfaction with service
provision, has emerged as a key policy and planning concern. Keeping in view public and …

Customer perceived service quality, satisfaction and loyalty in Indian private healthcare |
Emerald Insight Books and journals Case studies Expert Briefings Open Access Publish with us …

Objectives Providing high service quality is one of the main functions of health systems.
Measuring service quality is the basic prerequisite for improving quality. The aim of this …

Objective: Perceived service quality is the most important predictor of patient satisfaction.
The purpose of this study was to investigate the impact of the service quality on the overall …

Background: Service quality is perceived as an important factor for developing patient's
loyalty. The aim of this study was to determine the hospital service quality from the patients' …